Terms & Conditions

Atlas Audio – Terms of Use & Service
ABN 27 658 325 869
Effective Date: May 21st 2025

By using this website and/or engaging Atlas Audio for studio or live sound services, you agree to these Terms & Conditions.

1. General Use

  • All website content is for general information.

  • We may update information, pricing, or service offerings at any time.

2. Bookings & Payments

  • Bookings may require a deposit to confirm.

  • Final payment is due on or before the service date unless agreed otherwise.

  • Quotes are valid for 14 days. Late payments may incur additional fees.

3. Cancellations & Refunds

  • Cancellations within 48 hours of a scheduled session may incur a cancellation fee.

  • Deposits are non-refundable unless cancelled at least 7 days in advance.

  • If we are unable to fulfil a confirmed booking due to illness, technical issues, or unforeseen events, we will offer a refund or reschedule.

  • Refunds are not guaranteed for dissatisfaction with creative output, but we aim to resolve all concerns fairly.

4. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement, reschedule, or refund in the event of a major service failure, and compensation for reasonably foreseeable loss or damage.

5. Studio Conduct & Equipment

  • Clients are responsible for their own behaviour and property during sessions.

  • Any damage to our equipment or studio due to misuse may result in repair or replacement charges.

  • Illegal substances are not permitted.

6. Live Sound & Equipment Hire

  • Equipment provided remains the property of Atlas Audio.

  • We reserve the right to adjust gear or crew scheduling based on availability or other needs.

  • Clients must ensure safe and timely access for setup and pack-down.

  • We are not liable for delays caused by weather, venue restrictions, or third-party interference.

7. Licensing & Intellectual Property

  • You retain full ownership of your music and creative work.

  • Upon full payment, you receive an exclusive licence to use all audio and visual content we produce for you.

  • We will not share, distribute, or monetise your content without your consent.

8. Media Release

Unless requested otherwise in writing, you grant Atlas Audio permission to use brief photos, clips, or behind-the-scenes content from your session or event for promotional use (e.g. website, social media).
We always aim to represent you respectfully and professionally.

9. Liability

While we take all reasonable precautions, Atlas Audio is not liable for:

  • Technical issues beyond our control

  • Environmental or third-party disruptions

  • Loss or damage resulting from misuse of equipment

  • Indirect, incidental, or consequential damages

10. Copyright

All content on this website is the property of Atlas Audio and protected under Australian copyright law.
Unauthorised use or reproduction of text, images, branding, or media is prohibited.

Contact

📧 Email: info@atlasaudio.com.au
🌐 Website: www.atlasaudio.com.au